- Guests are required to always heed the advice and directions of park staff members and lifeguards
- Kindly follow the "Exit only" warning signs posted at the wave pool
- When stepping into a pool, be careful of the pool depth, kindky proceed with caution in deeper water
- Strictly abide by the "No Diving" warnings displayed around any water/aquatic device
- Long-term exposure to wave action may cause fatigue
- Please do not run around the park
- Glass bottles or any other containers are not permissible inside the park
- Please follow swimming related signage located at the park entry and in public toilets:
- Do not ingest the pool water
- Please change babies in the restroom, not by the pool
- Please take kids to the restroom frequently
- After using the restroom or changing diapers, wash your hands with soap and water thoroughly
- Please shower thoroughly before swimming
- Read the sign boards displaying height,weight restrictions carfeully located at the park's entrance
- Swimwear with abrasive accessories like zippers, buckles, rivets or any sort of metal ornamentation are not allowed
- For safety of Expectant mothers, strongly advised not to ride the slides
- Riders must firmly fasten/secure their eyeglasses using head straps
- Never form human chains
- Riders must wait for the attendants start signal before starting the ride
- Do not run, dive, stand, kneel, rotate or stop in the slide
- After completing and reaching the slide end:
- Follow all directions by staying in your shutdown lane and exiting quicly by walking to the end of your respective lane; when exiting
- Do not cause any obstruction at the end of any slide
- Avoid crossing lanes
- Be careful when walking as the ground is extremely slippery
- Aquamagicaa does not accept liability for injury caused by non-negligent acts
- Is Imagicaa open?
Imagicaa Theme, Water, Snow Park & Novotel stay is Open All Days. Check park operational Timings Here while planning your trip to Imagicaa
- Are there any pre-booking offers?
Choose from a wide range of our offers & save more by pre-booking tickets / add-ons online. Checkout the below link for the latest offers! https://www.imagicaaworld.com/tickets-and-offers/
- I have Imagicaa coupons which have expired. Will we get refund or the validity will be extended?
We are committed to ensuring our guests experience the flexibility of their visit. Please send us an email at [email protected] with your Coupon details & Mobile Number or reach out to us on 022-62552929
- I need to cancel my tickets, what is the process?
You need to send an email at [email protected] with your ticket booking details or reach out to us on 022-62552929
- How to extend Imagicaa passport?
You need to send an email at [email protected] with your ticket booking details or reach out to us on 022-62552929
- What are the safety measures taken at Imagicaa for Covid-19?
We operate at limited capacity to maintain social distancing. Daily Park & Regular ride sanitization is done, we recommend to pre-book tickets online for contactless payment & easy access guest entry. Check this https://www.imagicaaworld.com/covid-measures/#safety_measures for all Safety measures taken at the park.